FAQ
1. Do you ship outside the U.S.?
No, at this time we only ship within the United States.
2. Is shipping free?
Yes, standard U.S. shipping is always free.
3. How long does delivery take?
2–5 business days after your order is processed.
4. How do I track my order?
A tracking email will be sent once your order is shipped.
5. What is your return policy?
Returns are accepted within 30 days if the item is unused and in original condition.
6. Do you offer exchanges?
We recommend returning the product and placing a new order.
7. What if my order is damaged or incorrect?
Please contact us within 7 days with details and photos for resolution.
8. What payment methods are accepted?
We accept major credit cards and secure online payments.
9. Can I cancel an order?
Yes, if the order has not yet shipped.
10. How can I reach customer support?
Email contact@gslhome.shop or call (773)-962-7606.